Privacy Policy

Last updated: August 2026

XPlore Solar ("we", "us", "our") respects your privacy. This policy explains what information we collect, how we use it, and the choices you have.

Information we collect

When you fill in a form on our website, we collect the information you provide, such as your name, email address, and mobile phone number. We may also collect basic technical information (such as browser type and pages visited) to keep our website working properly.

How we use your information

To provide our services and respond to your enquiries
To send you by SMS, where you have given your consent
To improve our website and services
To comply with legal obligations

SMS communications

XPlore Solar operates an SMS/text message program. You are added to this program only when you provide your mobile number and check the consent box on our opt-in form — we never add numbers without express opt-in. Once enrolled, the following applies:

You will receive messages related to , such as appointment reminders, updates, and occasional offers.
Message frequency varies based on your interaction with us; you may receive anywhere from occasional to several messages per month.
Message and data rates may apply depending on your mobile carrier and plan.
You can opt out at any time by replying STOP to any message. Reply HELP for assistance, or contact us at [email protected].
Consent to receive SMS messages is not a condition of purchasing any goods or services.

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with or sold to any third parties.

Cookies and tracking technologies

Our website uses cookies and similar tracking technologies to make the site work, remember your preferences, and understand how visitors use it. Cookies are small text files stored on your device. We use:

Essential cookies — required for the website and its forms to function.
Analytics cookies — help us understand how visitors interact with our pages so we can improve them.
Marketing cookies — may be used to measure the performance of our campaigns.

You can control or disable cookies through your browser settings. Disabling essential cookies may affect how parts of the website function. We do not use cookies to collect or share SMS opt-in information.

Sharing of information

We do not sell your personal information. We may share information with trusted service providers who help us operate our website and communications (such as hosting and messaging platforms), strictly for the purposes described in this policy, or where required by law.

Data retention and security

We keep personal information only as long as needed for the purposes above, and we take reasonable technical and organisational measures to protect it against loss, misuse, or unauthorised access.

Your rights

You may request access to, correction of, or deletion of your personal information by contacting us using the details below. You may withdraw SMS consent at any time by replying STOP.

Contact us

XPlore Solar
7870 TIDEWATER DRIVE, NORFOLK VA 23505
[email protected]
757-204-1651